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Privacy Policy

Updated: August 8, 2024

This Privacy Policy describes how Sloika Industries, Inc., operating Moai and its applicable subsidiaries, (collectively, "Moai", "we", "us" or "our") collects, uses, stores, shares and protects your information. This Privacy Policy describes our practices in connection with information collected through our websites and other Moai services or products ("Moai Services").

This Privacy Policy provides a general overview of our privacy practices regarding your information. It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice we may provide on specific occasions and which may be applicable to you when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.

If you choose to use the Moai Services, then you agree to the collection and use of information in relation to this policy. The personal information that we collect is used for providing and improving the Service. The personal information collected will not use or share your information with any third party except as described in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:

  • Telegram username and profile data
  • Email address (if provided)
  • Usage data and interaction history
  • Transaction records and wallet addresses
  • Device information and IP address

Usage Data

We collect log data and various onchain and off-chain information through third party products on your phone or another computing device. This data may include information such as:

  • Your device Internet Protocol ("IP") address
  • Device name and operating system version
  • The configuration of the app when utilizing our Service
  • The time and date of your use of the Service
  • Other diagnostic data and statistics

How We Use Your Information

Moai uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To provide customer support
  • To gather analysis or valuable information to improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To comply with legal obligations and protect against illegal activities

Data Storage and Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

Our Service may use "cookies" to collect information and improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Third-Party Services

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: You can request copies of your personal data
  • Rectification: You can request correction of inaccurate or incomplete data
  • Erasure: You can request deletion of your personal data under certain conditions
  • Restriction: You can request restriction of processing your personal data
  • Portability: You can request transfer of your data to another organization
  • Objection: You can object to our processing of your personal data

Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our support channels:

  • Via Telegram: @moaicash_chat
  • Through our website contact form
  • Via our official support channels

This Privacy Policy is effective as of August 8, 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.